Beverly Neighborhoods and the Water They Deal With
Beverly is bordered by Danvers on the west and by Salem, Wenham and Manchester-by-the-Sea. Its neighborhoods include Beverly Farms, North Beverly, Montserrat, Ryal Side, Centerville and Cove, and each has different exposure. Waterfront streets near Beverly Harbor face tidal water, while hillside homes face roof, pipe and appliance leaks.
Ask the dispatcher about the type of water on your floor first. Salt water from a tide and clean water from a supply line are treated very differently, and a clear answer on the first call helps the crew bring the right equipment.
Bass River district
The city's 2023 resilience study covers the east bank of the Bass River from Elliott Street and Route 62 to Webber Avenue, lined with commercial and industrial properties.
Water supply
Beverly drinks water from the Salem Beverly Water Supply Board, whose treatment plant sits at 50 Arlington Avenue in North Beverly.
Coastal edge
The Bass River flows into the Danvers River, and Beverly Harbor sits at the mouth of that river, so tides shape flood risk.
Dispatch
Emergency dispatch for Beverly is available around the clock through one line.
Tides, the Bass River and What the City Studied
Beverly commissioned a Bass River District resilience study, finished in June 2023 with state Municipal Vulnerability Preparedness funding. It says sea level rise will keep making flood risk worse by driving stronger and more frequent coastal storms.
If your home or shop sits near the river, look at the FEMA Flood Map Service Center for your address and ask your insurer about flood coverage. Water from a tidal surge is Category 3, so the restoration is cleanup and removal first and drying second.
Which Services Beverly Callers Need
Tidal and storm losses lead to flood damage restoration. A pipe that bursts in a Beverly Farms home is a job for emergency water removal, and once the water is out, water damage repair rebuilds walls and floors.
Beverly also has office and shop spaces. The Cummings Center, built in the former United Shoe Machinery complex, is a large campus of tech firms, medical offices and restaurants. Large old buildings have long pipe runs and big floors, so a leak on an upper level can reach several suites below. Tenants should ask the building manager who calls restoration.
Getting Around Beverly
Route 128 crosses the city east to west, Route 1A runs north and south through downtown and Route 62 heads west toward Danvers. Beverly Depot, Lynch Park and Endicott College are common reference points for a dispatcher.
Give the nearest cross street and a landmark. A downtown address near the depot reaches the crew differently from a Beverly Farms address near the shore, and that detail is how the dispatcher picks a route.
Before We Arrive: Steps for Active Water
Find the source
A pipe, a roof leak or tidal water each call for a different first move. Close the nearest valve if a pipe is the cause.
Shock risk
If the water reaches outlets or a panel, stay clear. Call the utility or 911 for any electrical concern before the restoration line.
Move belongings up
Stack boxes and electronics on tables and shelves above the waterline, and open closet doors to let air circulate.
Take photos
Record the room, the waterline and any damaged items for the insurer before cleanup starts.
Call the 24/7 line and tell the dispatcher which neighborhood you are in.
Beverly ZIP Code
Beverly's standard ZIP code is 01915, which covers Beverly Farms, North Beverly, Montserrat and the downtown area. Salem sits just south across Beverly Harbor and has its own page, and Peabody has one too.
Beverly Water Damage Questions
Yes. The dispatch line answers around the clock, and a crew is sent to Beverly as soon as one is available, including nights and weekends.
The line covers Beverly's ZIP code 01915, from the Bass River district and downtown to Beverly Farms and North Beverly.
Yes. Water that comes in from the harbor or river is contaminated and is treated as Category 3, so crews remove porous materials and sanitize before drying.
The Salem Beverly Water Supply Board serves Beverly and Salem. For pressure problems or a street main issue, contact the water supplier, and for a leak inside your home, close your own shutoff.